THE CONTRACT

The contract for the services chosen will be either direct with Niche Africa Holidays or the relevant agent(s). 

PAYMENT

N.B: The Company reserves the right to cancel tours if payment is not received in accordance with these terms, unless prior arrangements have been negotiated with regard to payment.

(iv) Our prices are quoted in foreign currency and payment must be made in foreign currency at the rate acceptable to the Central Bank of Kenya.

Any payment made to Niche Africa Holidays constitutes your acceptance of the terms and conditions set out herein and in more specific pre-departure passenger documentation, including the passenger information form.

ITINERARIES

The Company, in its absolute discretion, reserves the right to alter any route or other arrangements; offer substitutes; or to completely cancel the whole or any portion of a tour, should conditions necessitate. The right is also reserved to decline the acceptance of any person as a member of a tour should the presence of that person be prejudicial to the good conduct of the tour, or be contrary to the prevailing laws of Kenya. Due to local travelling conditions, such as the unavailability of accommodation and weather, the order of the itinerary may be altered. Niche Africa Holidays reserves the right to withdraw a safari or any part thereof and to make alterations in the itinerary of any safari. The conditions apply on accommodation whether we are the provider or other person or organization.

COSTS AND ARRANGEMENTS

Quoted program prices include planning, handling and operational charges, and are based on current rates of exchange, tariffs and taxes as of 30th June. Niche Africa Holidays reserves the right to increase tour prices to cover increased costs, tariffs and taxes received after prices are published, and to reflect fluctuations in foreign exchange markets. Niche Africa Holidays is under no obligation to give breakdown costs involved in any Escorted or Tailor Made program. Modification of tour content to accommodate a smaller group size will not affect published tour price.

Norminal Booking fees are charged in cases where we make a hotel or lodge reservations only. The booking fee covers the communication and administration costs.

CLAIMS AND REFUNDS

Refunds are not made for any missed services, except for verifiable extenuating circumstances. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the Operating Company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. Niche Africa Holidays will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while traveling should be made in writing within 30 days of the termination of the program.

Having accepted your booking, the date of the booking confirmation on the invoice activates the terms and conditions of the contract.

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